Frequently Asked Questions

We're confident you'll love Soft Baby, but if it's not quite right for you, simply return it within 30 days for a full refund. Your satisfaction and skin happiness are our priority.

We offer a flat shipping rate of $9.90 across Australia. Enjoy free standard shipping on orders over $75, and free express shipping on orders over $125.

Apply a small amount of Soft Baby to clean, moisturised skin. Gently massage in using upward motions until fully absorbed. Use as a standalone moisturiser or as a primer before makeup. A little goes a long way!

Soft Baby contains French Pink Clay for gentle detoxification, Jojoba Oil for deep hydration, Shea Butter for nourishment, and other plant-based ingredients. All ingredients are vegan and cruelty-free, with no harsh chemicals or synthetic additives.

While Soft Baby is formulated for dry and sensitive skin, its lightweight balm texture absorbs beautifully into the skin. If you have oily skin, use a smaller amount and apply only where needed. The French Pink Clay helps balance oil production naturally.

Since a little goes a long way, one jar typically lasts 2-3 months with daily use. The exact duration depends on how much you use and your application method. Store in a cool place to maintain freshness.

Soft Baby is formulated for sensitive and mature skin using gentle, vegan, and skin-loving ingredients without harsh chemicals. Each batch is handcrafted to be soothing, calming, and non-irritating.

Yes. Soft Baby hydrates the skin deeply while smoothing texture to create a radiant, makeup-ready base. It works beautifully on its own or under makeup for a natural glow.

Yes. Soft Baby is completely universal. Because it has no traditional tint and blends seamlessly into the skin, it works beautifully on every skin tone—from fair to deep—and enhances your natural radiance without leaving a cast.

Never. Soft Baby is fully vegan and cruelty-free, committed to conscious, ethical beauty.